We take pride in offering DYNAMIC reports that are MEANINGFUL and USEFUL to our clients. However, we do so much more than just reporting! We use our extensive knowledge and experience to analyse our clients' needs and provide them valuable assistance.

REPORTS INCLUDE:

• Executive Dashboard
• Invoice with reallocation of line totals to more fairly reflect data allotment charges 
• Cost Center Summary
• Unused Devices
• Devices make/model info with contract end dates
• Data Usage Trend
• New & Canceled Devices
• Exception Reports – Directory Assistance, Downloads, Equipment, International Charges

SERVICES INCLUDE:

• Regular usage analysis to determine trends and if any modifications are appropriate (data usage, international usage, etc.)
• Placing new lines on correct plans.  Moving lines around in various plans/groups or sub-accounts as required
• Discovery of abnormalities and/or carrier mistakes and correction thereof
• Assist with maintaining user and cost center information via bulk upload to carriers’ sites
• Take immediate action to make the most of short-term promotions with long-term results  (Example: “double the data” promotions)
• Deliver in-person or web-conference training to assist you in reading and understanding our reports, the carriers’ websites and necessary actions needed 
• Work with carrier to request credits when necessary
• Liaise with carrier to:
• Implement bulk plan changes
• Negotiate new carrier contract discount and terms
• Contact carriers’ Customer Service and/or Tech Support on occasion to deal with especially difficult issues
• Ad hoc reporting

HOW IT WORKS

Just grant us access on the carriers’ sites and we will do the rest!  Our process:

• Download the last six months of raw billing data from your carrier
• Filter and compile the data to produce a trend analysis report
• Review the report with you and discuss initial cost-savings recommendations
• Implement recommended plans and feature changes
• Continue sending monthly reports that include additional suggestions